Rule Five: Always recommend what is in the guest’s best interest, not yours.
(Note: There are many hyperlinks today that will send you to posts were I have previously addressed specifically issues that I address in this post.)
This is the second time in two days I have sat down to write this post. Yesterday, I got caught up in a tangent which I think serves as an important preface to this post. It even inspired a comment immediately that proved its accuracy. In the preface, I discuss how restaurant companies have encouraged servers to focus on upselling and thus significantly damaged the relationship between servers and their guests.
Read the full post at Tips For Improving Your Tips
Tips on improving your Tips 
Jul 17, 2010 @ 02:23:25
We used to have a manager who insisted we hard sell the beer. I was never comfortable with this. If people want beer or wine, they will ask if it’s available. Asking a table of Baptists, “So…how about an ice cold Budweiser?” will get you nothing but the death stare. It is also ridiculous to offer beer to a table when you know they are underage, but he insisted the beer sales pitch be in every greeting.
The Index « Tips on improving your Tips
Jul 29, 2010 @ 13:01:32
The Rules: Rules 1-10 « Tips on improving your Tips
Jul 29, 2010 @ 14:12:06
Aug 01, 2010 @ 14:31:28
pls send 10 tips on how to improve restaurant service. i also want to know the rule of restaurant.