Rule Five: Always recommend what is in the guest’s best interest, not yours.
(Note: There are many hyperlinks today that will send you to posts were I have previously addressed specifically issues that I address in this post.)
This is the second time in two days I have sat down to write this post. Yesterday, I got caught up in a tangent which I think serves as an important preface to this post. It even inspired a comment immediately that proved its accuracy. In the preface, I discuss how restaurant companies have encouraged servers to focus on upselling and thus significantly damaged the relationship between servers and their guests.
Read the full post at Tips For Improving Your Tips