Introducing Tips2: Tips For Improving Your Tips

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Tips2: Tips For Improving Your Tips

(Note: This week I am writing double duty.  Each day on this blog I will introduce you to a new site on The Hospitality Formula Network.  I will also be posting new and informative posts on the sites I am introducing.  Today’s post was inspired by out friend the only slightly cranky waitress and deals with building and maintaining rapport with your tables.  It can be read in it’s entirety at the new home of Tips For Improving Your Tips, www.tipssquared.com)

Tips2: Tips For Improving Your Tips is the evolution of what this site was created to be.  This is the home of all server related posts on The Hospitality Formula Network.  The focus of this blog is to provide servers with practical information they can use to create happier guests and bigger tips.  The name is actually very accurate.  This is the next level of server knowledge.  It is the home of a variety of posts that used in combination have the power to improve the service you provide exponentially.

Tips2 is more than just a new version of this site.  It is designed exclusively for servers and those who hope to lead them.  I have cut out all of the information that will not directly improve a server’s income.  No weird restaurant stories.  No posts about leadership.  It is simply the tips that servers can use to improve their tips.  Conveniently indexed and frequently updated to provide the relevant information without the fluff.

Take a look at the new site and let me know what you think.  You will find it nearly identical to this one.  I kept the formatting the same for the convenience of my existing readers.  For those of you who are new to this site, there is a wealth of information waiting for you at Tips2.  Here is a look at what you can find.

The Rules of Serving

The Rules: Rules 1-10

The Rules of Serving: Rules One and Two

The Rules of Serving: Rule Three

The Rules of Serving: Rule Four

The Rules of Serving: Rule Five

The Rules of Serving: Rule Six

The Rules of Serving: Rule Seven

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Selling As A Server

The Most Important Phrase You Are Not Using

Using Words That Sell

Selling Away and Selling Up

I Make A Mean Cherry Limeade

Wine Descriptions That Sell

Three Ways to Describe Dishes

In Defense of Selling as a Server (Part One)

In Defense of Selling as a Server (Part Two)

In Defense of Selling as a Server (Part Three)

How To Sell More Desserts

How To Sell The Bottle

Selling, Upselling, and Integrity

The Lost Art Of Suggestive Selling

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Skills Of A Server

Five Simple Tricks

Budgeting for Servers

Three Ways to Describe Dishes

Foil To-Go: The Swan

Foil To Go: The Shark

Five More Simple Tricks

Making Tips on To-Go Orders

Learning Restaurant Spanish (Nouns)

The Mistake and The Letter

How To Serve A Bottle Of Wine

Job Hunting: The Do’s and Don’ts

Spotting The Complaint

Coupons, Discounts, and How to Deal

Love and Greed

Memorizing Orders

How To Memorize Orders

Resumes For Servers

On A Good Night

Making a Difference

What I Use

Server Safety Tips

How To Make Hostile Guests Love You (Part One)

How To Make Hostile Guests Love You (Part Two)

How To Make Hostile Guests Love You (Part Three)

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Server Issues

A Bit of Publicity and the Response

Fighting For The Server Wage

A Few More Thoughts On Emmer

Refuting Emmer’s Myths

Remembering Labor on Labor Day

The Disadvantages of Set Schedules

The Advantages of Set Schedules

10 Reasons Why Serving Is Not Like Your Job

Serving Sober

Recommended Reading 11/1

Server Safety Tips

Recommended Reading 11/8

The Economics of Tipping

A World Without Tips

Critiquing The Server

 

Fighting For The Server Wage

12 Comments

A brief disclaimer: This is not a political blog.  I am not looking to get into politics with it.  I will only enter the political realm when it is specifically relevant to servers.   This is one of those cases.

Tom Emmer is a State Representative in Minnesota and the presumable Republican Nominee for Governor.  In an effort to showcase his pro-business credentials, he recently highlighted a need for restaurant owners to pay their servers less than minimum wage.  This alone probably would not have merited a post on this blog.  He followed it up by stating that he had talked to a restaurant owner who complained because of this wage he had some employees making over $100,000 a year.  He said this was more than the owner earned.  Therefore, the owners should make a tip credit for the tips their employees earn.  He said that as he traveled around the state that people on “Main Street” knew what he was talking about.

I grew up on Main Street in Gladstone, MO.  I have also been both a waiter and a manager in states with and without tips credits.  I can assure you I have no idea what he is talking about.  So I decided to do a little research.  All of the data I will cite comes from the Bureau of Labor Statistics May 2009 report on waiters and waitresses.  A few quick searches revealed that the annual median wage for a server in Minnesota is $19,220.  The 90th percentile earns $36,240 per year.  So either Emmer went to the most lucrative bar and grill in the state of MN to speak to the owner or he is lying.  We don’t have to guess the answer because the owner has made it clear that he said no such thing.

Read the full post at Tips For Improving Your Tips

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