November 12, 2010
David Hayden
A Little Humor, Foodies, Servers
customer service, Foodie, gratuity, higher wages, how restaurant owners can increase sales, how to be a better restaurant server, minimum wage, Money, motivating servers., not tipping, Restaurant, Restaurant Customer, Restaurant Guests, Restaurant Manager, restaurant server, restaurants, Server, Server Blog, server minimum wage, server pay, server wage, server wage in, Servers, Service, service charge, Serving, Tip Credit, tipping, Tips, Waiter, Waiting, waitress

A world without tips
I am still incredibly grateful for my recent guest post on tipping. It inspired my response that discussed the economics of tipping. It also raised a few other interesting points that I am now learning are common misconceptions about restaurants. For people who have never worked in a restaurant, these misconceptions can easily be mistaken as facts. Upon further consideration they may not be wise to pursue. One interesting idea that she raised in the post was raising the wages paid to server by restaurants to replace tipping. While on the surface it seems quite logical, it would have a disastrous impact on the industry.
Restaurants are operated on incredibly thin profit margins. As discussed in a previous post, large corporate restaurant chains are extremely susceptible to anything that affects their stock prices. With a huge spike in the cost of labor, restaurant stock prices would crumble. Independent restaurant owners struggling to stay afloat would shutter. Consumers would lose choices. A vast majority of restaurants would survive this initial wave, but be forced into the next step.
The remaining restaurants would set a wage for servers considerably lower than what the servers make now. Professional servers with years of experience would have to settle for the new rate or venture into a new career field. Between servers quitting and terminations, restaurants would reduce the size of their server staff by about a third. Servers who worked four table sections before would now be required to work six tables for less money. This would reduce the damage to the restaurant’s bottom line, but also drastically reduce the quality of service that was provided to guests.
Read the full post at Tips For Improving Your Tips
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October 30, 2010
David Hayden
A Little Humor
Biglari Holdings, bill clinton, Boon Burger, breast-feeding, Capitol Smokehouse, Capri Anderson, Charlie Sheen, Chris Dudley, Christina Walsh, Christina Williams, Covington, Daniel, Doug Wilkerson, Emma Sliwinski, Fat Duck, Frontier Restaurant, Golden corral, Heston Blumenthal, Joyce Sliwinski, lady gaga, Marc Sherry, McDonalds, meat dress, Micayla Duran, Michael Allmon, Naperville, Old Homestead Steakhouse, OSHA, robbery, Server, Show-Me’s, Steak 'n Shake, Strange Restaurant Stories, Tip Credit, wages, Weird Restaurant stories
Welcome to a very spooky Halloween installment of weird restaurant stories. How was that for a cliché introduction? I am going to attempt to avoid clichés in this post. That means no reporting of haunted restaurants or robber wearing Halloween masks. To avoid the clichés even further this will be the first ever violence free version of weird restaurant stories. Which allows me to say, “no restaurant employees were harmed during the writing of these stories.”
Read the full post at Restaurant Laughs
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July 17, 2010
David Hayden
Servers
2005 minimum wage, actual server wage, Bob Gunther, Eagle Street Grille, Emmer, Emmers, Marty Siefert, minimum wage for server, Minnesota, MN, MN Service Industry Workers Against Tom Emmer for Governor, Ol' Mexico, reducing server wage, server minimum wage, server tip credit, server wage, Tip Credit, tipped employee credit, Tom Emmer
(For my previous posts on Tom Emmer, click here)
For those of you who haven’t been following the Tom Emmer story in the last week, let me bring you up to speed. Last Saturday in one of the most patronizing publicity stunts I have ever witnessed, Tom Emmer “waited tables.” I put this in quotation marks because all he really did was shadow a server around a restaurant for a couple hours. He did no sidework and probably did not even spend the evening living on the $60 his trainer made. He followed this up with a townhall meeting on Wednesday where he faced a room of angry servers and sycophantic supporters who clearly were not servers. He faced some pointed jabs, a bag of pennies, and expertly dodged some question.
Here are some of the points Emmer attempted to make at this meeting:
Read the full post at Tips For Improving Your Tips
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July 10, 2010
David Hayden
Servers
Cut, Do higher tipped minimum wages boost server pay?, Emmer, Emmers, GOP Candidate, Governor, minimum wage, Minnesota, MN, restaurant pay, Salary, Server, server minimum wage, server wage, Servers, state rep, study, Tip Credit, Tom Emmer, Wage
A brief disclaimer: This is not a political blog. I am not looking to get into politics with it. I will only enter the political realm when it is specifically relevant to servers. This is one of those cases.
Tom Emmer is a State Representative in Minnesota and the presumable Republican Nominee for Governor. In an effort to showcase his pro-business credentials, he recently highlighted a need for restaurant owners to pay their servers less than minimum wage. This alone probably would not have merited a post on this blog. He followed it up by stating that he had talked to a restaurant owner who complained because of this wage he had some employees making over $100,000 a year. He said this was more than the owner earned. Therefore, the owners should make a tip credit for the tips their employees earn. He said that as he traveled around the state that people on “Main Street” knew what he was talking about.
I grew up on Main Street in Gladstone, MO. I have also been both a waiter and a manager in states with and without tips credits. I can assure you I have no idea what he is talking about. So I decided to do a little research. All of the data I will cite comes from the Bureau of Labor Statistics May 2009 report on waiters and waitresses. A few quick searches revealed that the annual median wage for a server in Minnesota is $19,220. The 90th percentile earns $36,240 per year. So either Emmer went to the most lucrative bar and grill in the state of MN to speak to the owner or he is lying. We don’t have to guess the answer because the owner has made it clear that he said no such thing.
Read the full post at Tips For Improving Your Tips
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