If I were not a server, I think I would make a good scientist.  My approach to serving is very similar to scientists testing new theories.  I form hypothesis and experiment to see if it can be proves true or false.  Everything I write about here has been tested on thousands of guests and over years of serving.  With this critical eye, I think I have proven some theories to the extent that I refer to them as rules.  These are truism that have been proven in my mind time and time again.

In the coming weeks I will expound upon these rules in greater detail.  For the moment though, here are my first ten rules of serving:

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