Set Schedules As A Manager

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"Did you get my note on the back of a bubble gum wrapper asking for this thursday off?"

One of the most time consuming tasks a manager faces during the week is writing the server schedule.  Hours can be spent digging up scraps of paper and consulting server availability just to get coverage for a particular shift.  This is followed by the inevitable complaints from people who work too little or too much.  It is a task most managers dread.  It is also one that can be avoided.

This week I have discussed the advantages and disadvantages to having a set schedule from a server’s perspective.  Today I wanted to wrap this topic up by discussing the impact it has on managers.  All things considered, I think this can be tremendously beneficial for managers.  There are some downsides though.  Knowing both the advantages and the disadvantages will help you make a better decision when debating set scheduling.

There are a few disadvantages to implementing set schedules as a manager.

Read the full post at The Manager’s Office

The Advantages of Set Schedules

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If you were curious, this is what this blog looks like in paper form. Can you think of a picture for this topic?

Yesterday I discussed the disadvantages of having a set schedule.  While I think I managed to make some valid points, it was sort of hollow.  The primary reason I am still at my current job is because of my schedule.  It took about two and a half years, but I managed to get my ideal schedule.  I get the opportunity to change it from time to time, but I can’t figure out how to improve on it.

Set schedules are not perfect, but for a server who wants to maintain some sort of structure in their life it is as close as can be asked for.  This is a tremendous tool for recruiting and retaining employees.  It is a no cost benefit a restaurant can offer that allows them to stand out from the competition.  There are still many variables inherent in the restaurant business, but this is one of the best ways available for employers to try to alleviate them.  Once you have worked with a set schedule, it is very difficult to walk away from.

There are four significant advantages to set schedules that make them desirable.

Read the full post at Tips For Improving Your Tips

The Disadvantages of Set Schedules

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As Close As You Can Get As A Server

 

Saturday night I spent some time on the patio with one of the newer servers at my restaurant.  He is low on seniority, but has spent more years serving than I have.  I estimate total the two of us have between three and four decades of serving experience.  I am pretty high on seniority at my restaurant, but nevertheless we were in neighboring sections on the patio on a reasonably busy Saturday night watching the rain.  After nearly four hours (five for him) we were sent home without receiving a table.

I work at a restaurant that has a set schedule.  They take it a step further by rotating sections by an established system.  This means that seniority and experience do not factor into what station I have on a given night.  I know in advance what station I will have, what sidework is mine, and how likely it is that my station will be cut.  This has both positive and negative impacts on how I view my job.  Today I will discuss the negatives and tomorrow I will address the benefits of having a set schedule.

Here are some of the drawbacks of set schedules:

Read the full post at Tips For Improving Your Tips

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