November 6, 2010
David Hayden
A Little Humor
$100, 000, Anthony Spatorico, Arturo Betancourt, Backyard Grill & Bar, Best REstaurant, Best Restaurant in Kansas City, Billy Murphy, Bodfan Jenkins, California Pizza Kitchen, carbon monoxide, Charleston Police Department, Charleston steakhouse, comanche, CPK, craig williams, drive thru, eastland, Eddy estrella, election signs, Elephant Bar, Essence Food and Wine, ferruzza, FL, Fran Bixler, Ft Myers, Giovanna Makris, Grand Hyatt Tampa Bay, Gus tinucci, Hands On Educational Services, Hassan Murphy, Houston, Jill Pelka-Wilger, Joe Ferguson, Joe Scavo, Justus Drugstore, Kansas City, Labor Minister, Laura Rapsys, lawsuit, liquor, Mario Olivella, Mayor George Pradel, McDonalds, Mick Bates, Naperville, Naperville Area Chamber of Commerce, Nick Sherry, operation crooked code, oystercatchers, Patrick Skaar, pier 5 hotel, randy moss, rexburg, Rich Schmidt, Ruth's Chris, Samatha Isaac, settlement, shirley pope, Show-Me's, Strange Restaurant Stories, sweepstakes, Tara Gilio, Tim Dyke, tinuccis, tipps, Tips, tipsfortips, tragedy, Weird Restaurant stories, William H. "Billy" Murphy Jr., won, Zagat, ZJ's Steakhouse
This week I ran across an article of particular relevance to this series. Most of the regular readers know that each week I give an award to the restaurant hero of the week named after Chef Jonathan Justus. I guess the bad review he received on yelp did not hurt him too much. His restaurant was recently named the best restaurant in Kansas City by the new Zagat survey. Congratulations to Justus Drugstore. What makes it noteworthy in this series is that the byline on the story is the namesake of the restaurant jerk award, Charles Ferruzza. Worlds are colliding. With that lets turn to the real news stories of the week.
Read the full post at Restaurant Laughs
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September 30, 2010
David Hayden
Foodies, Managers, Servers
aspirational diner, aspirational dining. aspirational, aspirational eating, chophouse, fine dining, Foodie, how restaurant owners can increase sales, landry's, morton's, Restaurant, Restaurant Customer, Restaurant Guests, Restaurant Manager, Ruth's Chris, Server, Server Blog, Servers, Service, Serving, Shula's, special occasion, steakhouse, the capital grille, the palm. sullivan's, Tips, tipsfortips, upscale casual, Waiter, Waiting, waitress

Aspirational Dining
I am a Mac guy. This means only the occasional interruption for updates from Microsoft. These are most often for Word for Macs. Yet in none of these updates have they added to my spell check dictionary words like “Barack Obama, Al Qaeda, or Facebook.” If they do implement this change they can use this as my “Windows 27 was designed by me” testimonial. When they do develop this technology they should also add the word “aspirational” to my spell check.
The phrase “aspirational” has been used to describe many things you might find endorsed by Martha Stewart. It is used to describe the desires of people to own, do, and consume things they view as entitlements of the rich. Anything from a new luxury car to really expensive cheese can be labeled as “aspirational.” They are the things we want even if we know they are not truly in our price range. These are the adult versions of that cool bike you thought would bring you a lifetime of happiness as a kid.
Read the full post at The Manager’s Office
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September 28, 2010
David Hayden
Kansas City
2010 Plaza Art Fair, 2010 Plaza Art Fair Winner, 2011 Plaza Art Fair, 810 Zone, best, Blanc Burgers and Bottles, Bo Lings, booth, Brio, Buca Di Beppo, Cheesecake Factory, Classic Cup, closing, Country Club Plaza, Figlios, Fred P Otts, Houston's, in gri di ent, jack stack, Kansas City, Kona Grill, M&S Grill, McCormick and Schmick, O Dowd's, PF Changs, plaza art fair, Plaza III, Reserve, reVerse, Ruth's Chris, Starkers, The Capital Grill, The Granfalloon, The Melting Pot, tomfooleries, Topsy's
For those of you from Kansas City, I wanted to provide a recap of the most popular part of the Plaza Art Fair. Sure they call it an art fair, but by far the most common activity is eating the food offered by Plaza restaurants while walking the streets sipping a cocktail. When I made passing mention of it in a previous post, I searched unsuccessfully for a site detailing the food offerings. So on Sunday afternoon I went back to the art fair to photograph the booths. Hopefully this provides you with fond memories during the 51 weeks worth of waiting for next year’s event.
For those of you not from KC, this is interesting on a different level. The Country Club Plaza is Kansas City’s premier dining and shopping district. During the art fair over 100,000 visitors will come to The Plaza to see art and sample some of the local restaurant’s fare. This not only represents a great marketing opportunity, but also a huge opportunity to generate revenue. A successful art fair booth can generate $20,000-$50,000 in revenue on top of a large spike in business inside the restaurant. In order to seize this opportunity you must build, staff, and stock a freestanding restaurant complete with kitchen. The visual appeal of your booth, the quality of your offerings, and the value you provide will determine your success. It is a high risk venture with the potential to do more volume in the free standing booth than most restaurants in America will do in a week.
Some restaurant chose not to participate this year. Notable no shows included The Cheesecake Factory and Buca Di Beppo. I tried diligently to document all those who did participate. I also did some research and as best I can tell will be the first to reveal to the internet the winner of the Plaza Art Fair best booth award. Here are the booths in alphabetical order. Click any picture to see a larger version. A breakdown of their food offerings can be found here.

810 Zone

Blanc Burgers and Bottles

Bo Lings

Brio

Classic Cup

Figlios

Fred P Ott's

Houston's

In gre di ent

Jack Stack

Kona Grill

M&S Grill

O Dowd's

PF Changs

Plaza III

reVerse

Ruth's Chris

Starker's

The Capital Grill

The Granfalloon

The Melting Pot

Tomfooleries

Topsy's
And The winner of the 2010 Plaza Art Fair best booth award goes to……

McCormick and Schmick
I hope everyone who attended had a great time. I hope everyone who didn’t get to make it found this post a nice way to enjoy it vicariously. I hope everyone who worked it for three days straight recovers soon. This is a great event for the area and one that definitely draws customers down to the Plaza. Only 51 more weeks until the 2011 Plaza Art Fair. I hope my body has recovered by then.
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