December 9, 2010
David Hayden
Managers
12/4, 12/4TMO, dave scott show, Harry Truman, leadership, leadership skills, LVRocks, LVRocks.com, manager, Manual on Military Leadership, Restaurant, Rosabeth Moss Kantor, self improvement, Thane Yost

It took far more than 26.2 miles to make it to the finish line
“Good leaders develop through a never-ending process of self-study, education, training, and experience.” -Manual on Military Leadership
Over the last few weeks I have addressed several important facets of leadership. In these posts I have discussed the power of leadership and how to harness it. In the conclusion to this series, I want to address the ongoing commitment you must make to yourself to grow as a leader. No single series of posts or book will turn you into the ideal leader. In order to continuing to develop as a leader you must maintain a commitment to self-improvement.
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October 27, 2010
David Hayden
Managers
effective, how to be a better restaurant manager, how to lead, how to motivate, Larry Bird, leadership, leadership quotes, leadership skills, managing restaurant, managing servers, nelson mandela, Norman Schwarzkopf, quotes, restaurant management, Robert Greenleaf, tom landry, traits

Leading by example
“Good leaders must first become good servants.” -Robert Greenleaf
The reason why the notion of a “natural born leader” is so offensive to many leaders is that it is often used as an excuse. Rather than using leaders as role models too many people will say that the leader has some sort of intrinsic ability that they could never develop themselves. It is rooted in a defeatist attitude. Leaders possess qualities that inspire others, but generally are not born with the qualities. They develop them over time and more importantly these qualities become part of their character.
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October 22, 2010
David Hayden
Managers
bad manager, dwight, eisenhower, how to be a better leader, how to be a better manager, how to get servers, How to increase sales, How to increase sales as a manager, how to lead, how to motivate, if you just help enough other people get what they want, john maxwell, leadership, leadership skills, leadership traits, manage, margaret wheatley, motivate, Restaurant, restaurant leadership, Restaurant Manager, rules for restaurant managers, skills of a leader, traits of a good restaurant manager, vince lombardi, why do servers, why does my staff, why my staff, You can get everything you want in life, zig ziglar

They build statues for leaders, not managers
Several times on this blog I have referred to the fact that you cannot manage servers. This is always followed up by the idea that you have to lead them instead. Managing servers is very much like trying to herd cats. I think this is a fairly easy concept to grasp. The difficulty in putting this idea into action is differentiating between being a manager and a leader.
Being a manager makes you responsible, but it does not make you a leader. Leadership requires a separate set of skills. If you choose to be a manager instead of a leader, someone will step up to fill that leadership role. The problem is that they may lead their followers in a direction that makes your goals more difficult to achieve. Nearly every goal a manager can have is made easier with the support of their staff. Developing the qualities of a leader is the easiest way to get your staff to follow you and help achieve your goals.
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July 6, 2010
David Hayden
Managers
customer service, how to be a better restaurant manager, how to be a better restaurant server, how to get respect of servers, how to get servers to sell, how to lead, how to motivate, How to motivate servers, increase restaurant profits, increase restaurant sales, leadership, management, motivation, Restaurant, Restaurant Manager, Restaurant managers, restaurant server, Sales, Selling, Server, Server Blog, Servers, servers sell more, Service, Serving, synergy, Tips, Waiter, Waiting, waitress
(Note: This is the final part of a six part series dealing with what does and does not motivate servers. It is based upon research presented in the first part. If you have not read the initial post entitled “The Epiphany”, I highly recommend you do so to fully understand the series. Later parts dealt with how money fails and succeeds to motivate servers. The most recent posts dealt with autonomy and mastery as motivators. This post is best put into perspective after reading those posts.)
“The sense of paralysis proceeds not so much out of the mammoth size of the problem but out of the puniness of the purpose.”
-Norman Cousins
I have been writing this series for six days straight now. With each part I write I become more convinced of the validity of the original research the series was built upon. Every day I see specific examples of how autonomy or mastery inspires people. Each one of those days I have also had misgivings about writing this post. The concept of purpose is so immense and so powerful that summing it up in a thousand words of less seems a bit overwhelming. I have outlined and re-outlined this post numerous times. To conclude this series I will show how managers can create a sense of purpose for their staffs.
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