October 26, 2010
David Hayden
Managers
empowering others, empowerment, how restaurant owners can increase sales, how to be a better manager, how to be a better restaurant manager, how to get servers, How to motivate servers, increase restaurant sales, leadership quotes, leadership skills, leadership traits, Restaurant, restaurant management, Restaurant Manager, Server, Servers, servers sell more, Tips, tipsfortips, Waiter
Provide the power and watch your staff come to life.
“If you don’t understand that you work for your mislabeled ‘subordinates,’ then you know nothing of leadership. You know only tyranny.” -Dee Hock
You have two choices as a manager. You can force every staff member to do things as you would do them or you can encourage them to achieve the results you want to achieve. The first choice will force you into a great deal of resistance and move you further from your goal. The second will reduce your stress as your staff finds innovative new ways to achieve your shared goal. In the past I have addressed the desire for autonomy as a vital motivating force for restaurant employees. Today I will address it from the perspective of a leader and how it benefits the leader as well.
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October 22, 2010
David Hayden
Managers
bad manager, dwight, eisenhower, how to be a better leader, how to be a better manager, how to get servers, How to increase sales, How to increase sales as a manager, how to lead, how to motivate, if you just help enough other people get what they want, john maxwell, leadership, leadership skills, leadership traits, manage, margaret wheatley, motivate, Restaurant, restaurant leadership, Restaurant Manager, rules for restaurant managers, skills of a leader, traits of a good restaurant manager, vince lombardi, why do servers, why does my staff, why my staff, You can get everything you want in life, zig ziglar
They build statues for leaders, not managers
Several times on this blog I have referred to the fact that you cannot manage servers. This is always followed up by the idea that you have to lead them instead. Managing servers is very much like trying to herd cats. I think this is a fairly easy concept to grasp. The difficulty in putting this idea into action is differentiating between being a manager and a leader.
Being a manager makes you responsible, but it does not make you a leader. Leadership requires a separate set of skills. If you choose to be a manager instead of a leader, someone will step up to fill that leadership role. The problem is that they may lead their followers in a direction that makes your goals more difficult to achieve. Nearly every goal a manager can have is made easier with the support of their staff. Developing the qualities of a leader is the easiest way to get your staff to follow you and help achieve your goals.
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Tips on improving your Tips 