How To Make Hostile Guests Love You (Part Two)

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Like the old saying, "you catch more fly honeys with vinegar..." or something like that.

Years ago I had the good fortune of working for a man named John Maria.  I have had many bosses over the years, but none had a better fundamental understanding of human nature than John.  One day he gave me a book and told me to read it.  He said the answer to almost every life problem was found in this book.  It was a pretty bold claim, but I did learn a great deal from reading the book.

I pulled out the book recently and read the chapter regarding this topic.  The book is called, “Get Anyone To Do Anything” by David J. Lieberman, PhD.  While the title is a bit of hyperbole (hence me writing this blog rather than living in Bill Gates’ mansion with Alyssa Milano) there is a great deal of wisdom in it.  Dr Lieberman gives incredible insight into human nature and how to use it to your advantage.

In the book, Dr Lieberman makes a very convincing argument that there are two important factors that primarily determine whether or not people like you:

Read the full story at Tips For Improving Your Tips

Restaurant Etiquette: Pop Quiz

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Restaurants truly want you to feel comfortable in their establishments.  It is the hospitality industry.  We want you to feel like guests in our home when you eat at our restaurants.  At the same time certain societal norms need to be upheld.  Just as you wouldn’t put your muddy shoes on a host’s coffee table, certain rules of etiquette apply at restaurant.  Due to the fact that these are all too frequently ignored, it might be time for a pop quiz as a friendly reminder of proper restaurant manners.

Feel free to jot down your responses, a link to the answers will be provided at the bottom.

Read the full post at Restaurant Laughs

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