(Note: This is the final part of a six part series dealing with what does and does not motivate servers.  It is based upon research presented in the first part.  If you have not read the initial post entitled “The Epiphany”, I highly recommend you do so to fully understand the series.  Later parts dealt with how money fails and succeeds to motivate servers.  The most recent posts dealt with autonomy and mastery as motivators.  This post is best put into perspective after reading those posts.)

“The sense of paralysis proceeds not so much out of the mammoth size of the problem but out of the puniness of the purpose.”

-Norman Cousins

I have been writing this series for six days straight now.  With each part I write I become more convinced of the validity of the original research the series was built upon.  Every day I see specific examples of how autonomy or mastery inspires people.  Each one of those days I have also had misgivings about writing this post.  The concept of purpose is so immense and so powerful that summing it up in a thousand words of less seems a bit overwhelming.  I have outlined and re-outlined this post numerous times.  To conclude this series I will show how managers can create a sense of purpose for their staffs.

Read the full post at The Manager’s Office

 

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