(Note: This is part four of a series based on research presented in part one. Part one serves as the basis for the whole series and gives a great deal of background for this post. If you haven’t read it, I highly recommend doing so to get the most out of this post and series. In part two I addressed how financial incentives do not motivate servers. In part three I looked at how lack of income can destroy your staff’s motivation. The next few posts will look at what does motivate servers.)
I am sitting at my computer writing this on July 4th, 2010. It is Independence Day. Outside my window I have been hearing fireworks for hours. They are completely illegal, but what better way of demonstrating independence than by flagrantly and loudly breaking the law. The news tells us it is dangerous. The police write tickets. Cities and tourist attractions sponsor larger and safer displays. They still go off outside my window. Even when the law is in our best interest, we love to violate it. We love exercising our independence despite the consequences.
Yet when people become managers and owners they seem to forget this. Independence or autonomy is a core principle we are raised on and strive for. When people try to take away our independence, we fight. It is no mystery that people will rebel against rules in the workplace. What is seldom considered is the power of autonomy to motivate.
Read the full post at The Manager’s Office