For those of you who do not know me personally, I have a confession to make. I am a huge history nerd. This means that The History Channel’s “America: The History of Us” is taking up a large portion on my DVR. I was watching the episode on World War II the other day when a particular statement from a General caught my attention. He talked about the reasons soldiers fight. He said that beyond all other reasons soldiers almost universally fight for the guy in the foxhole with them.
As a server, I can relate to this. When the entire restaurant goes down in the weeds, you don’t fight through it for the sake of corporation or their shareholders. You fight through it for your coworkers. You fight through it for those people who are fighting with you. After the fight it is a bond you share. There are many former coworkers out there I don’t particularly like as people, but will always respect because of the battles we went through together. I would lend them a hand when they need it, because I know I could count on them when I need it.
To take the military analogy further, there are two types of managers: Generals and Sergeants. Generals send you into battle. Sergeants lead you into battle. You fight for Sergeants and you curse Generals under your breath the whole time. Managers who fight with you and for you as Sergeants make you want to fight with and for them. Managers who command as Generals will find a staff unconcerned with helping them win their battles.
It all comes down to one very simple principle:
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